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fiVISION Innovative Technology for Financial Insitutions » fivision » Page 2


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Posts by fivision

fiVISION Introduces Single Sign On Integration for ‘Screen Pop’

fiVISION has developed a “Screen Pop” module that integrates with the credit union’s telephony system to streamline the process of getting a users to the right place in the memberWORKS CRM system without having to re-enter information.  This module, which is already in operation at Digital Federal Credit Union with Nortel’s Symposium platform, can be used with any telephony platform that will support interactive CTI (computer telephony integration).  It can also be used to build Single Sign On capability with other systems that contain member data. (more…)

Advantis Selects fiVISION memberWORKS for CRM

fiVISION has signed Advantis Credit Union ($460 million, 35,279 members) based in Portland, Ore., to implement its memberWORKS CRM suite. Advantis will also be the first to utilize fiVISION’s CRM interface to the credit union’s XP2 core processing platform from XP Systems. Advantis will commence implementing fiVISION’s CRM suite and interface in mid-January 2007, starting with the first phase of the project, which includes installing core service and sales modules. (more…)

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